UK's leading non-animal medical research charity

19 JUNE 2013

Privacy policy

This privacy policy sets out how The Dr Hadwen Trust uses and protects any information that you give us when you use this website.

The Dr Hadwen Trust is committed to protecting your privacy and security. Whenever you provide personal information, we will treat that information in accordance with this policy, current UK Data Protection legislation and Internet best practice.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23/07/2012.

What we collect

We may collect the following information:

• name and title
• contact information including postal and email address
• demographic information such as postcode, preferences and interests
• other information relevant to user surveys and/or offers

What we do with the information we gather

We require this information for processing our event bookings and other Dr Hadwen Trust services where payment is needed. We may also collect this information:

• if you have asked to be kept up to date with Dr Hadwen Trust news and activities

Data protection

You can use almost all the features of this site without disclosing any personal information. A few optional features of this site, such as membership enrolment forms, ask you to provide some personal information (e.g. name & address, e-mail address). This information will usually only be used by the Dr Hadwen Trust. However sometimes other organisations ask if they can communicate to our supporters. We will only consider this if we are satisfied that they are reputable organisations. Accepting such requests allows us to raise extra funds for non-animal research. Accordingly, at the point of collection of your details, we will ask you if you wish us to use your details in this way, providing you with a clear opt-out option.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Forms

If you submit data to us through an online form, we will make use of that data for the purposes of carrying out that transaction. We may contact you in relation to that transaction via any of the contact details you provide.

Where a payment is required, you will be taken to our third party payment processor to complete your transaction.

Payment Processing

Payments/donations are handled by Secure Trading. Secure Trading may use this data for internal record keeping, improving their products and services, sending promotional emails and for marketing research purposes. View Secure Trading’s privacy policy to find out more about how they deal with privacy.

Email Marketing

This site uses email marketing for users who have signed up. The email marketing software makes use of open tracking and click tracking. This will track how many recipients did/did not open the email and the links that were clicked within the email.

We only use the data received for statistical purposes only.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What cookies can you receive from this site?

Google Analytics

Google Analytics provides anonymous statistics on website usage. Cookies are used to track the source of a visitor, their session on the website (to associate multiple page views to one visit) and whether they are a new or returning visitor.

Add This

The Add This widget provides social media sharing through a range of social networks. It consists of a core group of session’s cookies for bookmarking and another group of third party cookies. The third party cookies are used for target advertising.

The Core cookies

Third Party cookies

Opt-out cookie

To prevent advertising cookies being placed on your computer, Add This can place an Opt-Out cookie (http://www.addthis.com/privacy/opt-out) on the user’s computer. Once opted out, the user will only receive the uid and uvc cookies. All third party services insist that they do not store Personally Identifiable Information (PII).

Twitter

Twitter provides social media communication through its flagship site twitter.com. When its profile widget is available on a web page, it will create unique id cookies on your computer.

PHP Session ID

A PHP session is created when certain functionality is in use on the website, allowing the website to uniquely identify one user between page loads. This is essential for the websites operation, and is used for facilities such as logins to the content management system and load balancing.

Disabling cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

All modern browsers allow you to change your cookie settings. The following links provide details on how to do this in a range of popular web browsers

Cookie settings in Internet Explorer

(Link to: http://support.microsoft.com/kb/196955)

Cookie settings in Firefox

(Link to: http://support.mozilla.org/en-US/kb/Cookies)

Cookie settings in Chrome

(Link to: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647)

Cookie settings in Safari

(Link to: http://support.apple.com/kb/PH5042):

Children's data

We recommend that under 13s obtain the permission of a parent or guardian before sending us their information by entering it on this website.

Links to third party websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@drhadwentrust.org

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Dr Hadwen Trust, Suite 8, Portmill House, Portmill Lane, Hitchin,
Hertfordshire, SG5 1DJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Disclaimer

These pages include the views of a range of parties and these do not necessarily reflect those of the Dr Hadwen Trust.

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